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Home Technology

AI Health Bot expanded to improve healthcare services

Melinda Baylon by Melinda Baylon
October 16, 2023
Image by Michal Jarmoluk from Pixabay

Image by Michal Jarmoluk from Pixabay

The AI healthcare market is valued at $11 billion in 2021 and is expected to exponentially grow to around $187 billion in 2030, according to Statista, propelling massive changes in how the healthcare industry will evolve in its operations and management in the years to come. 

Beginning of an era

AI in healthcare provides a lot of benefits and has the potential to enhance how medical professionals provide patient services such as diagnosing medical conditions, creating treatment plans, and interpreting medical images, X-rays, and scans. 

Using AI in the healthcare industry marks the beginning of a new era and how patients can receive precise and customized treatments and services and healthcare professionals can speed up the discovery and implementation of innovations and groundbreaking research.

Azure AI Health Bot expansion

Microsoft announced the expansion of Microsoft Azure AI Health Bot to help healthcare professionals manage administrative and clinical workloads through generative AI capabilities. It can build and deploy AI virtual health assistants and chatbots to support patient engagement.

With the solution, healthcare professionals can create AI-powered customised chatbot experiences for conversational scenarios at scale by combining a built-in medical database with natural language capabilities to understand clinical terminology. It can easily be customised for clinical use cases while ensuring industry compliance requirements and privacy protection. 

“We are excited to be collaborating with Microsoft to explore the potential of generative AI through the Azure AI Health Bot. This partnership aims to enhance healthcare content utilization at Ramsay Healthcare, offering a transformative way for healthcare professionals to engage with the vast clinical knowledge base. Our innovative solution facilitates seamless and efficient interactions, providing healthcare teams with quick access to answers, recommendations, and inventive troubleshooting solutions, all delivered through an intuitive chat interface, ” said Towa Jexmark,head of innovation and strategic partnerships at Ramsay Santé.

Towa Jexmark

We are confident that it holds the promise to play a pivotal role in our daily operations, reducing time to find relevant content, and potentially revolutionizing the way we provide patient care,

Towa Jexmark

Microsoft Cloud for Healthcare 

Aside from the expansion of Azure AI Health Bot in preview, Microsoft also announced new data and AI capabilities across the Microsoft Cloud for Healthcare such as the general availability of multi-language support in Text Analytics for health, an Azure AI-Language service, which can extract medical insights in seven languages; the De-identification service (in preview) in Microsoft Fabric and Azure Health Data Services so organizations can de-identify medical data to maintain its clinical relevance; and additional three new built-in models in preview to Azure AI Health Insights which provide simplified versions of clinical notes and reports, and reveal radiology insights helping radiologists improve their work processes. 

Related:  AI-first Zoom Docs debuts on Zoom Workplace
Tags: Artificial IntelligencehealthcareMicrosoft
Melinda Baylon

Melinda Baylon

Melinda Baylon joins Cxociety as editor for FutureCIO and FutureIoT. As editor, she will be the main editorial contact for communications professionals looking to engage with aforementioned media titles. 

Melinda has adecade-long career in the media industry and served as TV reporter for ABS-CBN and IBC 13. She also worked as a researcher for GMA-7 and a news reader for Far East Broadcasting Company Philippines. 

Prior to working for Cxociety, she worked for a local government unit as a public information officer. She now ventures into the world of finance and technology writing while pursuing her passions in poetry, public speaking and content creation. 

Based in the Philippines, she can be reached at [email protected]

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