• About
  • Subscribe
  • Contact
Friday, May 9, 2025
    Login
  • Management Leadership
    • Growth Strategies
    • Finance
    • Operations
    • Sales and Marketing
    • Careers
  • Technology
    • Infrastructure and Platforms
    • Business Applications and Databases
    • Big Data, Analytics and Intelligence
    • Security
  • Industry Verticals
    • Finance and Insurance
    • Manufacturing
    • Logistics and Transportation
    • Retail and Wholesale
    • Hospitality and Tourism
    • Government and Public Services
    • Utilities
    • Media and Telecommunications
  • Resources
    • Whitepapers
    • PodChats
    • Videos
  • Events
No Result
View All Result
  • Management Leadership
    • Growth Strategies
    • Finance
    • Operations
    • Sales and Marketing
    • Careers
  • Technology
    • Infrastructure and Platforms
    • Business Applications and Databases
    • Big Data, Analytics and Intelligence
    • Security
  • Industry Verticals
    • Finance and Insurance
    • Manufacturing
    • Logistics and Transportation
    • Retail and Wholesale
    • Hospitality and Tourism
    • Government and Public Services
    • Utilities
    • Media and Telecommunications
  • Resources
    • Whitepapers
    • PodChats
    • Videos
  • Events
No Result
View All Result
No Result
View All Result
Home News Stories

Businesses turn to automation to support employees

FutureCIO Editors by FutureCIO Editors
August 16, 2023
Photo by Digital Buggu: https://www.pexels.com/photo/colorful-toothed-wheels-171198/

Photo by Digital Buggu: https://www.pexels.com/photo/colorful-toothed-wheels-171198/

35% of businesses in Singapore will use automation to support staff amidst challenging economic conditions, according to data released today by SS&C Blue Prism on 94 decision-makers in Singapore.

“In the current economic climate, it seems that all businesses must adapt if they expect to prosper. How they approach this transformation will be the key to their success. Creating a culture where teams are consulted and engaged throughout the process is the recipe for success, rather than delivering a mandate from on high," says Dan Ternes, APAC chief technology officer, SS&C Blue Prism.

Most (77%) Singaporean businesses are likely to make changes to their business model to respond to the current economic climate. 43% are looking to reduce their operating costs, while 49% seek to diversify their product offerings. Instead of cutting jobs, businesses consider automation to support their workforce and better serve their customers. Only 18% said they are likely to reduce the size of their workforce.

Automation as support

The sum of response percentage exceeds 100% due to some respondents providing multiple answers
Source: SS&C Blue Prism, 2023

Automation is employed to help workers focus on more valuable work instead of doing repetitive tasks, says 44% of businesses (APAC average 39%). Moreover, 44% use automation to support customer-facing services (29% in APAC), 32% say they use automation to simplify complex operations (24% in APAC) and 29% use automation for data processing (31% in APAC).

Dan Ternes

“Despite the negative headlines about Generative AI taking people’s jobs, the data in this report shows that employers don’t intend to use automation as a vehicle to replace their human workforce. In fact, employers are turning to automation to ease workers’ lives, so they can focus on more interesting and rewarding tasks. Creating a seamless link between your digital and human workers facilitates their collaboration which is a key ingredient for success with transformation,” Ternes said.

The data was part of a broader study in APAC including 244 leaders from Australia, Hong Kong, India, and Thailand.

Related:  Hackers are finding insiders on the darknet, study finds
Tags: automationSS&C Blue Prismworkforce management
FutureCIO Editors

FutureCIO Editors

No Result
View All Result

Recent Posts

  • APAC CIOs rethink cybersecurity investments amid expanding threat landscape
  • Study finds almost half of businesses bank on AI-enabled cybersecurity for EDR and XDR
  • AI drives cloud market growth in Q1
  • ARTHALAND chooses OutSystems to advance real estate sustainability
  • Experts warn against AI-powered deepfake impersonation scams

Live Poll

Categories

  • Big Data, Analytics & Intelligence
  • Business Applications & Databases
  • Business-IT Alignment
  • Careers
  • Case Studies
  • CISO
  • CISO strategies
  • Cloud, Virtualization, Operating Environments and Middleware
  • Computer, Storage, Networks, Connectivity
  • Corporate Social Responsibility
  • Customer Experience / Engagement
  • Cyber risk management
  • Cyberattacks and data breaches
  • Cybersecurity careers
  • Cybersecurity operations
  • Education
  • Education
  • Finance
  • Finance & Insurance
  • FutureCISO
  • General
  • Governance, Risk and Compliance
  • Government and Public Services
  • Growth Strategies
  • Hospitality & Tourism
  • HR, education and Training
  • Industry Verticals
  • Infrastructure & Platforms
  • Insider threats
  • Latest Stories
  • Logistics & Transportation
  • Management Leadership
  • Manufacturing
  • Media and Telecommunications
  • News Stories
  • Operations
  • Opinion
  • Opinions
  • People
  • Process
  • Remote work
  • Retail & Wholesale
  • Sales & Marketing
  • Security
  • Tactics and Strategies
  • Technology
  • Utilities
  • Videos
  • Vulnerabilities and threats
  • White Papers

Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

Quick Links

  • Videos
  • Resources
  • Subscribe
  • Contact

Cxociety Media Brands

  • FutureIoT
  • FutureCFO
  • FutureCIO

Categories

  • Privacy Policy
  • Terms of Use
  • Cookie Policy

Copyright © 2022 Cxociety Pte Ltd | Designed by Pixl

Login to your account below

or

Not a member yet? Register here

Forgotten Password?

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Management Leadership
    • Growth Strategies
    • Finance
    • Operations
    • Sales and Marketing
    • Careers
  • Technology
    • Infrastructure and Platforms
    • Business Applications and Databases
    • Big Data, Analytics and Intelligence
    • Security
  • Industry Verticals
    • Finance and Insurance
    • Manufacturing
    • Logistics and Transportation
    • Retail and Wholesale
    • Hospitality and Tourism
    • Government and Public Services
    • Utilities
    • Media and Telecommunications
  • Resources
    • Whitepapers
    • PodChats
    • Videos
  • Events
Login

Copyright © 2022 Cxociety Pte Ltd | Designed by Pixl

Subscribe