Carnival Cruise Line has announced a multi-year agreement to power its technology infrastructure with DXC Technology, a technology services provider.
The collaboration aims to support Carnival's guest experience across its global fleet, as well as its portside and shoreside operations, through DXC's IT services. This enhancement is expected to improve operational efficiency, boost employee productivity, and provide a seamless, connected experience for guests.
"At Carnival, we're committed to delivering memorable vacations for our guests, and technology plays a vital role in ensuring they have the best onboard experience," said Sean Kenny, senior vice president and chief information officer at Carnival Cruise Line.
Powering tech infra
The partnership entails DXC providing the cruise line with workplace support, IT service management, infrastructure operations, and security risk management. It also aims to enhance cybersecurity, expert-level staffing, automation support and a scalable model across its operations.
"The DXC team demonstrates exceptional technical expertise, responsiveness and a clear commitment to delivering on our long-term vision. With them as our trusted partner, we're investing in technology that strengthens the foundation of our operations to provide a great experience for our guests across our 29 ships globally and supporting our dedicated team members both shipboard and shoreside," Kenny added.
Chris Drumgoole, president of Global Infrastructure Services at DXC Technology, said: "Our goal is clear — deliver complete operational confidence for our customers by minimising technology disruptions. By managing their complex IT operations and providing modern solutions, we're proud to help Carnival do what they do best, ensuring every guest enjoys their cruise vacation."
