A seven-week study at Avanande reveals a significant shift towards more open communication as familiarity with Copilot for M365 increased. 72% of employees felt more cautious about their communications in anticipation of using the tool to transcribe meetings. However, after using the tool for six weeks, almost half (45%) of employees felt less cautious about their communications.
Bhavya Kapoor, Growth Markets area president at Avanade, said: "To fully maximise the benefits of AI, it's crucial for employees not only to become proficient with these technologies but also to develop trust and confidence in using them. As we integrate AI into broader business strategies, we must focus on a human-centred AI approach. By redefining current job roles and establishing a robust digital ethics framework, we can create a future where technology and people work in harmony to drive business success."
Impact
The overall creativity and innovation score at Avanande increased by 2% to 82% since last year. More significantly, approval for embracing new ways of working increased from 80% to 89%, reflecting a more open and adaptable workforce.
Most respondents (88%) believed Copilot for M365 aligns with corporate values, while 65% said it aligns with individual personal values. Respondents gave Copilot for M365's assistance with tasks a 75% satisfaction score.
After using the tool, 85% of the respondents reported a heightened sense of accomplishment from their work, while 80% felt more engaged with their tasks, contributing to a more satisfying work experience.
Around 85% reported that the sense of camaraderie and support from team members remained steady throughout the study. More importantly, technological adaptability increased to 86%, indicating a growing confidence and competence in using AI tools.
Pioneers
As pioneers in adopting Copilot for M365, the seven-week study at Avanade involved the biggest pilot group (700 respondents) for Copilot for M365 undertaken during the Early Access Program.
