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Home Technology

Microsoft announces the evolution of Copilot

FutureCIO Editors by FutureCIO Editors
May 28, 2024
Photo by cottonbro studio: https://www.pexels.com/photo/selective-focus-photography-of-woman-using-macbook-pro-3584996/

Photo by cottonbro studio: https://www.pexels.com/photo/selective-focus-photography-of-woman-using-macbook-pro-3584996/

Microsoft introduced Team Copilot, an expansion of the personal assistant Copilot for Microsoft 365 that now claims to act as a valuable teammate in an organisation. 

Frank X. Shaw

“Copilot has been a game-changer for many people since it was first released. Using modern AI and large language models (LLMs) like Open AI’s GPT-4, copilots across Microsoft products have assisted people with complex tasks, serving as a personal, behind-the-scenes AI assistant,” explains Frank X. Shaw, chief communications officer at Microsoft.

Team Copilot

Shaw said that users can invoke Copilot from various collaboration tools, such as Teams, Loop, Planner, and more. It claims to facilitate meetings, manage the agenda, track time, and take notes. 

“It can act as a collaborator in chats by surfacing important information, tracking action items, and addressing unresolved issues. It can serve as a project manager to help ensure every project runs smoothly and notify the team when their input is needed,” Shaw added. 

Microsoft Copilot Studio

The company also announced new agent capabilities of Microsoft Copilot Studio to empower developers to build copilots that can respond to data and events and are tailored to specific tasks and functions.

“Copilots built with this new category of capabilities can now independently manage complex, long-running business processes by leveraging memory and knowledge for context, reason over actions and inputs, learn based on user feedback and ask for help when they encounter situations they don’t know how to handle. Users can now put Copilot to work for them – from IT device procurement to customer concierge for sales and service,” Shaw reported. 

Related:  CIOs say enterprise ‘cloud-first’ strategies increase complexity
Tags: AI assistantArtificial IntelligenceMicrosoftMicrosoft 365 Copilot
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