The 2023 Gartner CEO and Senior Business Executive Survey shows the short-term reactivity of recent years giving way to relative stability and allowing executive leaders to cautiously return to long-term planning.
But with the pandemic forever changing consumer and employee behaviours and ways of working, longer-range strategies must accommodate — and develop ways to benefit from — such changes.
Mark Raskino, distinguished VP analyst at Gartner opines that CEOs may hit pause for a while, but they will overcome hesitancy during 2023 and pivot toward a return-to-growth conviction in 2024 and beyond.
“In the shorter term, given budget constraints and the need to improve margins and profitability, we urge targeted productivity improvement programs aimed at high-impact roles/activities — in particular, using AI and robot automation. But don’t just automate old, redundant ways of doing things. Be prepared to reinvent methods, processes and even products,” he continues.
At the Gartner IT Symposium/Xpo, Raskino digs deeper into the 2024 challenges and priorities of CEOs in the coming year. Together with Gartner distinguished VP analysts, Kristin Moyer, they discuss the top 10 priorities, why these are important, and where CIOs and technology leaders need to pay attention to, to better align their technology strategies to the overall direction of the company, as envisioned by the CEO.
“Responsible Profitability is what investors are really asking for from CEOs right now so uh you know number one biggest shift in investor expectations better profit return,” said Moyer. She cautioned this remain a challenge because of persistent inflation lingering.”
