Camunda’s 2026 State of Agentic Orchestration and Automation report has revealed that most organisations (73%) recognise a gap between their agentic AI vision and the current reality.
The report also found that only 11% of agentic AI use cases have reached production in the last year, despite 71% of organisations reporting the use of AI agents.
Trust, barrier to adoption
The report reveals that trust remains a significant barrier to broader adoption, with 84% concerned about the business risk of AI in day-to-day processes when IT does not have the appropriate controls in place, 80% worry about a lack of transparency into AI utilisation, and 66% cite compliance concerns around the use of AI agents.
“The promise of agentic AI is undeniable, but trust remains the key barrier to adoption,”said Kurt Petersen, senior vice president, customer success at Camunda. “Right now, exercising caution with agentic AI means many organisations can’t move beyond pilots or isolated use cases.”
Agentic orchestration
Regardingagentic orchestration, 88% see it as essential to maximise ROI, and 90% believe orchestrating AI like other endpoints can ensure compliance.
“Agentic orchestration, not standalone agents, is the key to closing the AI vision-reality gap,”added Petersen. “Deterministic orchestration has always established structured guardrails. By blending it with dynamic orchestration patterns to leverage reasoning across AI agents, people, and systems in end-to-end processes, enterprises can build a foundation for AI agents they truly trust.”
