Cathay Financial Holdings (Cathay FHC) has partnered with OpenAI to bring advanced AI capabilities into its operations in Taiwan, strengthening its core capabilities in AI research, deployment, and governance.
"Cathay FHC will leverage OpenAI's technologies and engineering expertise to progressively introduce Agentic AI into our existing financial workflows. This will deepen intelligent and automated applications across business scenarios and support the transformation of our operating models," said Marcus Lopez, chief technology officer of Cathay Financial Holdings. "In addition, both parties will develop structured training and enablement programs to strengthen employees' AI proficiency, enabling AI to become an effective digital teammate that elevates operational performance and modernises workplace practices."
Advancing AI adoption
Cathay FHC will deploy ChatGPT Enterprise across its subsidiaries, providing employees with secure, enterprise-grade AI tools for developing AI-powered applications. They will create a comprehensive AI workstation that integrates OpenAI's language model with internal knowledge bases, enhancing operations like document summarisation, data synthesis, and operational inquiries. The platform will also support code generation for engineering development and automate business processes.
Additionally, Cathay FHC will use OpenAI's API to build new applications, focusing on AI systems for corporate banking and insurance.
"Cathay FHC has a clear vision for bringing advanced AI into the financial sector in a responsible and innovative way. We look forward to working together to roll out ChatGPT Enterprise and build secure, compliant solutions that help their teams move faster and deliver better outcomes for their customers," said Oliver Jay, managing director, International of OpenAI.
