Only 33% of professionals in Singapore report measurable returns from AI, below the global average of 49%, according to Snowflake's report, "The ROI of Gen AI and Agents."
Anahita Tafvisi, chief data analytics officer, Snowflake, said: "The strongest ROI isn't coming from experimentation alone, it's coming from embedding AI into core operations while strengthening data readiness and governance policies. The future of work will be shaped by companies that pair AI ambition with trusted infrastructure, and the right skills to turn it into lasting impact."
High adoption, ROI realisation barriers
In collaboration with Omdia by Informa TechTarget, the research also found that 39% of organisations in Singapore report using generative AI across many use cases, but 32% struggle to identify specific, high-impact use cases for the technology.
Comparing local and global adoption, the report also found that Singaporean organisations are applying AI less widely than the global average across every major business function, such as IT operations (45% vs 63% globally), Software development (39% vs 50% globally), and Customer services (39% vs 49% globally), among others.
Additionally, Singaporean respondents report lower gains in operational efficiency (79% vs 89% globally) and in cost reduction (75% vs 82% globally).
"The data shows that AI is delivering tangible returns, but scaling it successfully requires a strong data foundation and governance framework", said Adam DeMattia, senior director of research, Omdia by Informa TechTarget. Organisations that can unify their data, improve quality, and operationalise AI responsibly will be best positioned to sustain ROI and workforce gains. With its focus on secure, governed data and AI integration at scale, Snowflake is well-positioned to help enterprises move from experimentation to enterprise-wide impact."
