Telecommunication tower and fibre infrastructure provider in Indonesia Protelindo is leveraging the UiPath Platform to strengthen and simplify its operations, marking another step in its automation and digital innovation journey.
“We see automation as a strategic priority that will help drive Protelindo’s business transformation and growth,” said Tjin Tak Wong, chief of IT Protelindo. “Our collaboration with UiPath has been a significant factor in enhancing our operational efficiency and empowering our employees to maximise the potential of automation. With this support, we have been able to lay a solid foundation for Protelindo to optimise internal processes and deliver seamless services.”
Previously, UiPath supported the company’s adoption of the UiPath Test Suite and the launch of ProAction, an internal programme to educate employees on the benefits of automation.
Key outcomes from Protelindo’s use of UiPath:
Protelindo’s use of UiPath has yielded significant outcomes. These include a drastic reduction in invoice processing time from one month to one week, faster billing cycles, improved overall cash flow, a 50% reduction in SAP S/4HANA migration time using the UiPath Test Suite, and the upskilling of non-IT staff through UiPath StudioX and automation training initiatives.

“Protelindo is a stellar example of using automation to revolutionise how we work and overcome business challenges,” said Richard Spence, area vice president, Growth Sales, International Region, UiPath. “We are proud to empower Protelindo’s digital transformation journey to accelerate the company’s growth. As we shift towards a new era of agentic AI, agentic automation is key to providing businesses with the agility and speed needed to unlock new possibilities and business potential.”