Salesforce has unveiled more than 30 new capabilities for its AI-powered Slackbot, making it a central interface for enterprise work as organisations accelerate the adoption of agent-driven systems.
“Slack is the operating system for work, bringing humans, agents, data, and apps together in one trusted conversational interface. With Slackbot, every employee now has a super-intelligent teammate whose status is always green—coordinating across teams and systems, accelerating execution across the enterprise, and saving hours every day. Slackbot is the front door for the Agentic Enterprise,” said Parker Harris, co-founder & CTO, Salesforce.
Slackbot
After Slackbot’s early-2026 launch, new features include the following:
- A new meeting transcription and note-taking capability that captures discussions, summarises decisions, and automatically logs action items.
- New reusable AI skills let any team define a task once and run it anytime, automatically.
- As a new MCP client, Slackbot can now route work or prompt questions to Agentforce or any agent or app in your enterprise.
- Small businesses now have native customer management built into Slackbot that reads channels, understands what happened, and automatically keeps deals, contacts, and call notes up to date.
- For enterprise teams on Salesforce, Slackbot is now the conversational interface for the full Customer 360
- New skills, including deep research and voice input, shareable prompts and memory, enabling it to be sharper every time it is used.
