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Home Technology Big Data, Analytics & Intelligence

Study finds that 96% of enterprises are expanding the use of AI agents

FutureCIO Editors by FutureCIO Editors
April 29, 2025
Photo by Google DeepMind: https://www.pexels.com/photo/an-artist-s-illustration-of-artificial-intelligence-ai-this-image-depicts-how-ai-could-adapt-to-an-infinite-amount-of-uses-it-was-created-by-nidia-dias-as-part-of-the-visualising-ai-pr-17485657/

Photo by Google DeepMind: https://www.pexels.com/photo/an-artist-s-illustration-of-artificial-intelligence-ai-this-image-depicts-how-ai-could-adapt-to-an-infinite-amount-of-uses-it-was-created-by-nidia-dias-as-part-of-the-visualising-ai-pr-17485657/

Cloudera’s latest report has revealed that an overwhelming 96% of enterprises plan to expand their use of AI agents within the next 12 months for performance optimisation bots (66%), security monitoring agents (63%), and development assistants (62%). Half are aiming for significant, organisation-wide expansion.

Most organisations (83%) believe that investing in AI agents is vital to maintaining their competitive edge in the market.

Abhas Ricky
Abhas Ricky

“AI agents have moved beyond experimentation—they’re now delivering real automation, efficiency, and business results. We’re seeing enterprises run hundreds of models in production, all demanding high-fidelity, well-managed data to drive better outcomes,” said Abhas Ricky, chief strategy officer of Cloudera.

“In 2025, agentic AI is taking centre stage, building on the momentum of generative AI but with even greater operational impact. Cloudera is enabling this transformation through a robust Enterprise AI Ecosystem, helping global organisations design secure, scalable, and integrated AI workflows that turn data into action,” Ricky added.  

Agentic AI adoption in Singapore

The report revealed that 87% of Singaporean business leaders say prior generativeAI investments have prepared them well to implement AI agents. Top use cases in Singapore include fraud detection, patient monitoring, and customer service.

However, most (71%) Singaporean enterprises express significant concern about AI bias and fairness, causing 45% to implement safeguards such as human review loops, diverse training data, and formal fairness audits.

Related:  AI is great, but purpose-built AI is even better
Tags: AI adoptionArtificial IntelligenceClouderadigital transformation
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