The new Total Economic Impact (TEI) study, conducted by Forrester Consulting and commissioned by DigiCert, found that DigiCert ONE platform customers achieved a 312% return on investment (ROI) over three years, with a payback period of under six months.
DigiCert ONE
With the increasing use of connected devices, software services, evolving security regulations, and the proliferation of IoT devices, organisations are requiring a unified Public Key Infrastructure (PKI) and Domain Name System (DNS) platform that automates the full certificate lifecycle.
DigiCert ONE is designed to help organisations reduce costs, prevent PKI-related outages, strengthen security and increase operational efficiency. The study found that DigiCert ONE customers reported significant financial and operational benefits, including labour cost savings over three years ($7.9 million), reduction of outages and security breaches leading to a $2.8 million savings; and $2.84 million in revenue growth and additional cost efficiencies.
“Certificate management isn’t just a technical necessity — it’s a strategic imperative,” emphasised Deepika Chauhan, chief product officer at DigiCert. “We believe this study reflects what we hear from customers every day: smart, automated certificate management delivers measurable value across the business, reducing costs, minimising security risk, accelerating product development, and keeping pace with evolving compliance demands. The study makes a compelling case for the ROI organisations can achieve with DigiCert ONE.”
