The Hong Kong and China Gas Company Limited (Towngas) has modernised its IT infrastructure on the cloud with Amazon Web Services (AWS) and its core partner eCloudvalley Technology (HK) Limited .
Towngas has migrated mission-critical systems, achieving up to 40% in IT cost savings and maintaining 99.99% system availability.
Alex Wong, general manager of Information Technology at Towngas, said, "eCloudvalley feels like part of our internal team. They anticipate our needs, optimise costs, and help us achieve maximum return on our AWS investments."
IT modernisation
Towngas reported reducing IT costs by 30–40%, cutting routine management time, and maintaining 99.99% availability for mission‑critical systems through the migration.
Towngas is strategically advancing its AI capabilities to enhance customer support and operational efficiency, showcasing its commitment to innovation. Leveraging Amazon Bedrock, Towngas developed generative AI tools that enable legal and supply chain teams to validate customer contracts and terms. It also allowed the exploration of Agentic AI to support employees in handling complex, multi‑step tasks.
Joe Kwok, Hong Kong country manager at eCloudvalley, believes that optimising internal processes and upskilling employees in AI proficiencies can help enterprises maximise the benefits of AI in decision‑making and business innovation.
Looking ahead, eCloudvalley will continue supporting Towngas in strengthening security and data governance.
