SAP SE has announced that visa, consular and technology services provider VFS Global will leverage SAP software to develop AI-powered digital solutions for cross-border mobility and citizen services.
"We take great pride in partnering with SAP as a leading and trusted technology and AI company," said Zubin Karkaria, founder and CEO of VFS Global. "By combining our deep expertise in visa, consular and citizen services with SAP's world-class solutions, we empower governments to enhance efficiency, strengthen security and enable seamless mobility for millions of travellers around the world."
"With SAP solutions at its core, VFS will be able to leverage the latest innovations to become an even stronger partner for governments, travellers and citizens worldwide," said Christian Klein, CEO of SAP SE.
Technological innovation
VFS Global has selected the SAP Business Technology Platform and the SAP Business Data Cloud solution as the backbone of its AI-powered solutions. These solutions aim to enhance the customer experience and drive operational excellence across VFS Global's global operations, aligning with the company's to support governments and diplomatic missions worldwide with technological innovations.
"By combining the strengths of VFS Global and SAP, we are elevating cross-border mobility and citizen services to the next level", said Michael Nilles, member of the VFS executive board and chief digital and technology officer. "Strategically, this positions us as a leading force in shaping the future of GovTech and TravelTech, powered by technology and AI innovations that benefit governments, travellers and citizens worldwide," he added.
