Beonic has partnered with Queenstown Airport (ZQN) to enhance its departure performance by deploying its AI-powered LiDAR technology across five key areas. This technology works by using laser light to measure distances, creating a precise 3D model of the terminal. The solution aims to streamline the airport's operations during peak travel periods by providing real-time visibility into passenger flow, queue performance, and wait times.
“When managing busy departures, historical data alone isnʼt enough; you need real-time insights,ˮ said Juliet Breen, head of Operations, Compliance & Safety at Queenstown Airport. We're excited to deploy Beonic's technology, which will provide the intelligence we need to make proactive decisions, supporting smoother passenger journeys and helping us uphold the high service standards travellers expect.ˮ
Optimising departure performance
The Beonic platform aims to enable Queenstown Airport to reduce congestion, improve staffing decisions, and elevate service standards by focusing on critical processing areas, including check-in, security, and Customs.
With advanced LiDAR (Light Detection and Ranging), Beonic can create a precise 3D model of the terminal, providing highly accurate insights into passenger flow, even in sensitive operational areas.
It aims to provide real-time, privacy-compliant analytics, ensuring the security of passenger data without capturing any personally identifiable information.
For the airport to respond to fluctuating passenger volumes, the solution aims to deliver detailed performance metrics, including queue occupancy, overflow, and throughput rates, as well as wait times.
“Weʼre excited to support Queenstown Airport in creating a smarter, more connected departure experience,ˮ said Harald Kolodziej, VP Sales APAC & Head of Airports APAC at Beonic. “Our platform is built to empower airport teams with the data they need to act decisively, reduce bottlenecks, and maintain a consistently high level of service. ˮ
