Beyond Better Foods enhances efficiency with Slack AI’s enhanced search capabilities, which provide better visibility into its logisticsand easy access to product locations and shipping times.
“Slack is crucial for us. The enhanced search capabilities of Slack AI have been really helpful to fast-track answers, especially when it comes to logistics. When I need to get my CEO a fast answer at 2 p.m. on a Friday, I can use Slack AI’s search function. I’ve only been using Slack AI for about a month, but it’s already helped me quickly find answers countless times and is saving me at least 30 minutes a day,” said Andy Kung, VP of operations at Beyond Better Foods.
Adopting AI technologies
Around 47% of small enterprises are pressured to adopt AI to stay afloat amidst tight competition, according to a Slack survey of 2,000 small business owners.
Business owners expect AI technologies to improve efficiency and productivity (65%) and enhance customer experience and personalisation (46%).
Respondents currently use or plan to use AI in marketing and sales (48%), data analysis and insights (45%), and customer service and support (43%).
Around 42% of respondents currently use AI and plan to continue. On the other hand, more than half (52%) do not use AI or do not intend to use it this year due to issues on security, privacy, and a lack of understanding about where to apply the technology.
