Global enterprise software company Ramco Systems has launched Chia, a conversational AI agent platform that can automate complex customer support interactions.
Abinav Raja, managing director, Ramco Systems, said, "Chia addresses a rapidly growing global market need for AI systems that are not just conversational, but truly agentic, capable of reasoning, acting, and delivering measurable outcomes. As our first AI-native product, Chia marks a significant milestone in Ramco's transformation journey."
Chia
Part of Ramco's new AI-driven task automation suite, rTask, Chia delivers enterprise–grade conversational agents that can execute end-to-end workflows across enterprise systems and support exception-based human involvement.
Its no-code AI Agent Foundry enables the design, configuration, and deployment of AI Agents using conversational language.
With Natural Language Workflow (NLW) capabilities, non-engineering teams can define AI logic, which the system then translates into deterministic, action-taking AI behaviour.
Organisations can deploy their first AI Agent in weeks, significantly accelerating time-to-value.
Sandesh Bilagi, president & COO, Ramco Systems, said, "Customers today expect accuracy, speed, and seamless support across every touchpoint. Chia rises to this challenge by enabling enterprises to automate complex customer interactions with confidence and control. As Chia enables teams to deploy production–grade AI Agents in weeks, not months, organisations can modernise their support operations without lengthy implementation cycles, ultimately delivering faster and more consistent customer experiences."
