The Capgemini Research Institute's new report, "Navigating uncertainty with confidence—Investment priorities for 2025," has revealed that business leaders are feeling more confident about 2025 than about 2024 and 2023.
The report revealed a significant surge in optimism among business leaders, with 62% feeling positivea bout their organisation's outlook in 2025. This marks a notable increase of six percentage points from last year and a substantial 20% rise since 2023.
In Singapore, 57% of business leaders are optimistic about their organisation's outlook.
"As we look to 2025, business leaders are navigating uncertainty with an attitude of confidence and resilience – two qualities that our research shows they are looking to instil in their organisations through technology investment," said Aiman Ezzat, chief executive officer at Capgemini.
Investments in Singapore
Over half (58%) of Singapore's business leaders are planning to boost their organisation's investments in 2025. AI will be the top area of technology investment, with 67% of businesses in Singapore focusing on this field.
Most business leaders in Singapore plan to increase investment in sustainability (70%), climate tech (60%), and supply chain (57%).
Singapore has emerged as a global leader in investment trends, particularly in customer experience and manufacturing/ops. It is ranked the highest globallyfor the percentage of business leaders in large organisations planning to increase investments in customer experience (85%) and manufacturing/ops (72%).
"Technology is key in improving competitiveness and productivity while reducing costs and making all-important efficiency gains. With a focus on innovation, supply chains and sustainability – which is increasingly harnessed for its value-driving potential – leaders will set themselves up to succeed in an uncertain environment and build resilient, adaptable organisations. Crucially, this will help shape a more innovative, sustainable and inclusive global economy," said Ezzat.
