Shipsy, an AI-native transportation management systems company, has empowered Teleport, an e-commerce logistics specialist, to enhance its real-time, last-mile shipment visibility for customers across Southeast Asia.
"We are thrilled to partner with Teleport. With Teleport's massive presence and expertise in SEA and rapidly growing operations in APAC, its focus on tech-driven customer experience enhancement and Shipsy's cutting-edge AI capabilities, together we will set a new benchmark in autonomous supply chain standards," said Soham Chokshi, co-founder & CEO, Shipsy.
Improving delivery experience
The partnership aims to enhance the reliability and real-time tracking capabilities, as well as decrease after-delivery delays, of Shipsy's transport management system.
Features, including intelligent sorting and routing, which utilise AI to optimise the most efficient delivery routes, fleet allocation, and real-time parcel tracking, aim to enhance the precision of its last-mile operations. This enables timely, accurate, and cost-effective deliveries, leading to faster driver deployment and fewer routing errors.
In a pilot in Singapore, automating complex manual tasks led Teleport to save approximately five hours per week in its operations team. Since then, the system has been implemented across Teleport's last-mile operations in Malaysia, Singapore, the Philippines, Thailand and Indonesia.
Milan Dhingra, chief product and technology officer at Teleport, said: "Shipsy's expertise has been key to improving the resilience and accuracy of our last-mile operations. Our next phase is to roll this out to our first-mile operations for all markets except China, to replicate the same level of accuracy end-to-end."
