Itential launches FlowAI, an extension of the Itential Platform that introduces agentic orchestration for infrastructure operations. It aims to enable enterprises to safely integrate AI agents and reasoning systems into real, governed automation and build, connect, and execute agents within hybrid infrastructure environments.
Peter Sprygada, chief architect at Itential, said: "Enterprises are ready to move beyond predefined workflows toward systems that can think, plan, and act responsibly. With FlowAI, we're extending the Itential Platform into the agentic era – combining innovation with the guardrails, interoperability, and scale that define true enterprise automation.”
From Automation to Agentic Orchestration
Powered by the platform's governance, security, and execution engine - and enhanced with Itential MCP technology - FlowAI delivers agentic orchestration that connects AI reasoning systems with trusted, auditable automation.
FlowAI introduces an architecture that enables reasoning-based agents to operate safely through Itential's deterministic control plane.
Itential's agentic capabilities combine precision with flexibility, orchestrate with exacting control or simply direct agents to autonomously build workflows through native integrations, delivering a level of simplicity that surpasses even AI-native workflow platforms.
The FlowAI Framework
FlowAI employs a unified set of agentic components which includes the following:
- FlowAgent Builder: A new application for creating and governing role-based agents
- FlowAgents: Intelligent agents that reason through goals and execute safely through Itential's deterministic workflows and automation assets
- FlowMCP Gateway: Allows the platform to securely invoke external infrastructure agents and Model Context Protocol (MCP) tools
- FlowMCP Server: Enables management of multiple MCP instances.
A limited number of enterprise customers will gain early access to Itential's agentic capabilities through a Private Customer Preview Program for FlowAI.
