The 2022 Global Digital Skills Index report claims there are three key categories of profiles — Future Learners, Face-Value Learners,...

Transactions that use biometrics, including facial and fingerprint recognition, to authenticate remote mobile payments are forecast to reach US$1.2 trillion...

The IDC report, Asia/Pacific (Excluding Japan) Application Management Services Market Share, 2021: IDC's Top 10 Vendors, revealed that the top...

Blockchain is quickly becoming a major value driver as businesses discover its advantages in terms of enhancing customers’ confidence in...

Omdia suggests that the enterprise AI market has reached critical mass (adoption is becoming self-sustaining), and the market is now...

Singaporeans access 12 online accounts each week — which is the highest compared to the UK, US and Mexico —...

Oracle is expanding the built-in security services and capabilities of Oracle Cloud Infrastructure (OCI) to help customers in Singapore protect...

Gartner predicts that generative artificial intelligence (AI), autonomic systems and privacy-enhancing computation are three technology trends gaining traction in banking...

Kroll's latest Global Fraud and Risk Report 2021/22 reveals that organisations around the world are dealing with the rising costs...

Gartner says marketing budgets have climbed to 9.5% of total company revenue in 2022, an increase from 6.4% in 2021....

Security culture is the ideas, customs and social behaviours of an organisation that influence its security. KnowBe4 defines security culture...

Gartner defines Network as a Service (NaaS) as a delivery model for networking products, with capabilities that include self-service, on-demand...

Marketing teams that are effective at scaled judgment and empathetic influence are more likely to report revenue growth. Gartner says...

The Ransomware Index Report identified a 7.6% increase in the number of vulnerabilities tied to ransomware in Q1 2022, with...

Talent attraction and retention are top of mind for executives across Asia, with seven in 10 executives saying they face...

Not every traffic on the internet is a human. Bad bots are software applications that run automated tasks with malicious...

The Veeam 2022 Ransomware Trends Report revealed that 72% of organisations had partial or complete attacks on their backup repositories,...

Gartner says sales leaders looking to cultivate an adaptable sales organisation should rethink their current sales efforts across three dimensions....

A CBRE survey of 150 Asia-Pacific (APAC) companies reveals that nearly 60% expect some form of hybrid working, ranging from...

Small- and medium-sized enterprises (SMEs) account for 99% of existing businesses in Indonesia and generate more than 60% of the...

According to the IDC report, Future of Digital Innovation Awards: Lessons from the Leaderboard, organisations that allocate more than 50%...

McKinsey says serverless will be the next-generation cloud, providing not just cloud but full application functionality. How is this different...

The Nutanix global 2022 Enterprise Cloud Index (ECI) survey and research showed that fewer financial services organisations have adopted multi-cloud...

A Gartner survey of CEOs and senior executives revealed significant shifts in their thinking regarding people, purpose, prices, and productivity...

Gartner says 76% of HR leaders feel that hybrid work challenges employees’ connection to organisational culture. A February 2022 Gartner...

GlobalData says the adoption of digital technologies such as artificial intelligence (AI), big data, cloud computing, cybersecurity, the Internet of...

The annual Voice of the CISO report by Proofpoint reveals that adopting hybrid working policies and cloud tools have made...

Gartner distinguished research vice president Erick Brethenoux says tighter regulations and unprecedented levels of uncertainty are increasing the complexity of...

One of the directives of digital transformation is imperative to create a data-driven culture. However, as revealed in The Talend...

According to the 2022 KellyOCG Global Workforce Report – Re:work senior executives in Singapore are readying to leave their companies,...

Global spending on the digital transformation (DX) of business practices, products, and organisations is forecast to reach US$1.8 trillion in...

Omdia’s Digital Workplace Practice for Enterprise Connect 2022 suggests that businesses understand their digital transformation priorities if they are to...

UiPath’s 2022 Office Worker Survey of more than 500 office workers in Singapore revealed that 66% of office workers are...

The ExtraHop 2022 Cyber Confidence Index—Asia Pacific, noted that 83% of organisations in Asia Pacific were breached by ransomware at...

"It's all talk!" This is one of the revelations of an Avanade study of 2,100 businesses in 15 countries which...

In the report, Closing the Acceleration Gap: Toward Sustainable Digital Transformation, Workday revealed that while finance, HR, and IT leaders...

Gartner surveyed 362 global customer experience (CX) practitioners from October through December 2021 to understand CX priorities, processes, and measures...

Juniper Research forecasts that operators will generate US$27 billion from the termination of SMS messages related to multi-factor authentication in...

As digital transformation takes root across the consumer ecosystem, businesses must expand and deepen their relationships with consumers to better...

2021 was characterised by the quick recovery of the global economy from the slump caused by the COVID-19 pandemic. This...

The global pandemic engendered a shift to hybrid workforces that most expect to have a longstanding impact on the future...

Canalys defines cloud infrastructure services as those that provide infrastructure-as-a-service and platform-as-a-service, either on dedicated hosted private infrastructure or shared...

By 2026, 65% of B2B sales organisations will transition from intuition-based to data-driven decision making, using technology that unites workflow,...

A Frost & Sullivan analysis revealed that the increasing focus on enhancing resource efficiency and overall system resilience is driving...

The global machinery and equipment industry stands at a critical moment as it confronts a whirlwind of disruptive forces, facing...

According to Snowflake, the data economy enables businesses to tackle the most complex business problems and elevate the services they...

SailPoint Technologies sets the standard on how identity security must evolve to keep pace with the dynamics of their customers'...

Reflecting on data from a global survey of executives conducted by The Harris Poll for Google Cloud, Karan Bajwa, vice...

The Q1 2022 Alation State of Data Culture Report reveals that only 18% of data leaders expect to receive the...

EnGarde is a suite of cyber wargaming and tabletop exercise services tailored for directors, board members, and executives in Singapore....

According to IDC’s Security and Trust Study 2022 69% of CEOs in Asia-Pacific (excluding Japan) are now engaged in cybersecurity...

The Gartner Research Board has identified a new model for digital leadership that binds together data, analytics, digital technology, and...

The Digital Sustainability Index, jointly published by Tata Consultancy Services (TCS) and the Centre of Digital Enterprise, University of Auckland...

Frost & Sullivan says technology vendors are rolling out new and improved communication, collaboration, and contact centre solutions to help...

Two years into the pandemic, owners of small and medium-sized enterprises (SMEs) in South and Southeast Asia are optimistic about...

MuleSoft’s 2022 Connectivity Benchmark Report revealed that more than 70% of customer interactions in APAC are now digital. However, only...

The IDC report, Work automation and digital skills – Essential for the Future of Work, revealed that up to 60%...

"Enterprises today forced to shift to dynamic hybrid work, supporting devices, users and customers from anywhere, there is no longer...

The latest release of IDC's Worldwide Big Data and Analytics (BDA) Spending Guide, Asia/Pacific* forecasts spending on BDA solutions to...

In cybersecurity parlance, dwell time is the time it takes between an attacker’s initial penetration of an organisation’s environment and...

As of 2020, there were 71 insurance companies operating in Vietnam, up from one player in the 1990s. According to...

The Forrester Consulting report, Building Data Literacy: The Key To Better Decisions, Greater Productivity, And Data-Driven Organisations, found that despite...

A December 2021 survey of 183 executives (CFOs and CIOs) revealed that only 30% of CIO-CFO relationships are characterised by...

Meticulous Research forecasts Southeast Asia’s industrial automation and process control market to be worth US$4.97 billion by 2025. The researcher...

The massive global food system generates a third of the world’s GDP and is also the biggest contributor to biodiversity...

“Sustainability Strategy means the undertaking’s plans of action to achieve long term Sustainable Development Goals (SDGs) and targets in line...

Cloud sustainability, carbon footprint measurement and advanced grid management software are the three emerging environmental sustainability technologies that will reach...

Gartner’s Emerging Risks Report revealed that a macroeconomic downturn has now joined the ranks of the top five concerns among...

Phishing has always been one of the most pervasive cyber threats, with various methods used to steal private information. One...

The pandemic has created significant networking and security challenges. Chief among these are the expansion of the remote workforce, an...

2021 saw the app ecosystem grow in installs and sessions industrywide, with the fintech, e-commerce and gaming verticals emerging as...

Worldwide end-user spending on public cloud services is forecast to grow 20.4% in 2022 to total $494.7 billion, up from...

At the Fraud and Financial Crime Asia 2021 Conference, Carmen Chu, executive director (enforcement and AML) for the Hong Kong Monetary Authority, noted...

IDC forecasts the global IT and business services revenue to grow by 5.6% (in constant currency) in 2022. In nominal...

In an increasingly digital world, consumers feel trapped ― sharing personal data is a requirement to use digital services. In...

Twilio’s (third annual State of Customer Engagement Report found that investment in digital customer engagement and personalisation technologies has had...

Pharmaceutical manufacturers, distributors, and transportation providers all face unique pain points within their supply chain operations. Product worth US$30 billion...

Kansai Electric Power Co. (KEPCO) is promoting innovation and digitalisation of its various social infrastructures and services, focusing on its...

Chief procurement officers (CPOs) dealing with supply instability for packaging material should use three tactics to navigate rising costs, delayed...

Nielsen’s 2022 Annual Marketing Report revealed a digital dominance in how dollars are being spent and exposed marketers’ lack of...

New data from CBRE reveals a rapid surge in data demand, fuelled by continued growth in cloud computing and social...

A Q4 2021 Gartner survey reveals that 74% of new technology purchases are funded, at least partially, by business units...

Gartner forecasts global IT spending is projected to total US$4.4 trillion in 2022, an increase of 4% from 2021. Calling...

Juniper Research predicts that the number of users of digital identity documents globally will exceed 6.5 billion by 2026, from...

Throughout the pandemic, women have been quitting their jobs at significantly higher rates than men, largely exacerbated by the levels...

Artificial intelligence spending in Asia/Pacific will rise from US$17.6 billion in 2022 to around US$32 billion in 2025. Businesses invest...

The Sophos report, Future of Cybersecurity in Asia Pacific and Japan, reveals a lack of boardroom awareness of cybersecurity, and...

Zero-trust got a big boost in 2021-2022 following US President Joe Biden’s executive order mandating zero trust architectures in the...

Proofpoint says 59% of SGX 200 companies do not have the necessary email authentication protocols in place, leaving their customers,...

To retain current female workers and attract new talent, organisations must redesign their employee experience to include women’s lived experiences...

Finastra’s Banking as a Service: Outlook 2022 | Paving the way for Embedded Finance reveals that APAC’s appetite for BaaS...

The number of jobs posted related to non-fungible tokens (NFTs) has increased since December 2021. GlobalData’s Jobs Analytics database reveals...

Two-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they...

The edge journey is well underway for many organisations as they seek to connect with customers in new ways, improve...

A Gartner survey revealed that 60% of marketing organisations have centralised some or all their functions. Chief marketing officers (CMOs)...

The last two years of the COVID-19 pandemic have forced many organisations to operate fully remotely. As the pandemic subsides...

The Content Delivery Network (CDN) market is forecast to grow to US$23.9 billion by 2030 fuelled by the expanding presence...

Driven by the growing demand for endpoint security platforms, identity and access management software and managed security services, the total...

New research from TeleGeography revealed that competitive pricing and monitoring features rank highest in SD-WAN vendor selection, whilst WAN optimisation...

A survey of over 500 U.S. IT professionals in firms using mainframes reveals that despite the allure of new technologies...

Technology is the nervous system that connects corporate strategy, finance, innovation, operations, and talent. CIOs are increasingly tasked with connecting...

The LexisNexis Risk Solutions Cybercrime Report revealed that the second half of 2021 showed a significant shift to mobile fraud...

Pandemic-driven digital transformation efforts have directly impacted the DevOps landscape. These transformational enterprise shifts have forced companies to offer more...

Data & Analytics (D&A) leaders should embrace three imperatives when leveraging the top D&A trends for 2022 in their enterprise....

Cloud-based authentication service provider, Okta, is the latest tech company to experience a breach of their systems. Ransomware group Lapsus$...

IT decision-makers are complacent about risks to the business from phishing and BEC (Business Email Compromise – also known as...

The Frost & Sullivan report, Global Surveillance Solutions Growth Opportunities, finds that the increasing adoption of advanced surveillance systems and...

The need for digital transformation has accelerated the demand for application development across many industries. IT is now being called...

Imperva claims that new data shows organisations are failing to address the issue of insider threats during a time when...

As more companies adopt multi-cloud strategies and hybrid work remains the norm, IT leaders continue to be challenged by the...

As inflation and supply shortages are projected to continue, chief supply chain officers (CSCOs) must adopt resource conservation strategies to...

Data is the fuel that feeds algorithms and decision-making to drive growth in the digital economy. ABI Research forecasts data...

Pierre-Jean Chalon, senior vice-president, Asia Pacific, Poly says employees are voting with their feet in favour of companies that support...

Attracting talent with non-traditional skills to audit is the top challenge for audit leaders this year. A Gartner study in...

According to wearesocial’s 2022 report, Hong Kong enjoys a relatively strong 93.0% internet user population with daily internet use averaging...

Two years into the COVID-19 pandemic, the region continues to adjust with cycles of change and adaptation. Customers today are...

In a Gartner survey, 53% of organisations report their board of directors are among the main decision-makers for emerging technology...

Since the emergence of big data, the attention on legitimate and transparent data collection, management, and analytics is now at...

Cloudera’s Limitless: The Positive Power of AI Study identified environmental, social and governance (ESG) as a top priority for business...

IDC's Worldwide Black Book: 3rd Platform Edition reveals that the recent acceleration in digital investments sets Asia/Pacific (excluding Japan) ahead...

After two weeks since Russia’s invasion of Ukraine, there seems to be a negligible impact on the container prices and...

According to Frost & Sullivan digital transformation is occurring on a massive scale due to the need for increased efficiency,...

Juniper Research forecasts that digital therapeutics revenue from health insurers will increase to US$8 billion by 2026, up from US$1.1...

Predictive maintenance tools will become more widespread across critical infrastructure in the oil and gas industry over the next decade....

IDC defines private LTE/5G wireless infrastructure as any 3GPP-based cellular network deployed for a specific enterprise/industry vertical customer that provides...

A Gartner survey of 182 communications leaders in the U.S., Canada, France, Germany and the U.K. from November to December...

As regulations evolve to prevent counterfeit medicines, facilitate drug recall, and prevent reimbursement fraud, players throughout the pharmaceutical supply chain...

Into 2022, the Covid-19 pandemic continues to put pressure on all businesses where changing is the new constant and business...

IT workers are more inclined to quit their jobs than employees in other functions, with a 10.2% lower intent to...

The IDC Worldwide Black Book: 3rd Platform Edition reveals that the recent acceleration in digital investments sets Asia/Pacific (excluding Japan)...

“Ballooning infrastructure costs, rising cyberattacks, growing customer expectations for tailored digital experiences, and an increasingly dynamic workforce accelerated digital transformation...

Gartner says security and risk management leaders must address seven top trends to protect the ever-expanding digital footprint of modern...

It may be over 8,000 kilometres away from Singapore and the rest of Asia, but the region is concerned about...

At the Mobile World Congress (MWC2022), upgraded its Intelligent Cloud-Network Solution with all-new components in the following three scenarios: CloudFabric...

Frost and Sullivan says organisations are continually focused on optimising business value and efficiency through the cloud. Demand for managed...

A total of 38% of respondents said they had been adversely affected by the loss of emigrating workers to varying...

The EY Reimagining Industry Futures Study reveals that enterprises are looking to 5G to help alleviate immediate business pressures brought...

Significant, industry-wide investment in edge computing will change the profile of the data centre ecosystem over the next four years,...

ABI Research forecasts the overall market for private networks within enterprise verticals to reach US$109 billion by 2030, with professional...

Jenalea Howell, vice president, AI & IoT markets at Informa Tech stated that “as we enter 2022, we are living...

The Blue Prism report titled “RPA In The APAC Financial Services Sector” found that 47% of Hong Kong respondents indicated...

IDC says many companies have been blindsided by the double challenge of digitalisation and developing resilience in response to the...

According to the X-Force Threat Intelligence Index ransomware and vulnerability exploitations together were able to "imprison" businesses in 2021 further burdening global...

Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them...

Asia-Pacific businesses are set to outstrip other global regions in customer experience investment in 2022 in response to a pandemic-induced...

The role of cybersecurity leaders needs to evolve, as accountability for cyber risk shifts outside IT and an increasingly distributed...

Standardized customer engagement in today’s buying environment will only get sellers so far, even with the best methodology. Gartner suggests...

A July 2021 Gartner survey of 572 organisations found that 48% of respondents had significant concerns about mass turnover events,...

New research from KnowBe4 found that 59% of APAC office workers don’t believe using their work email for personal activity...

A Forrester study reveals that retail, manufacturing and consumers goods companies are facing fundamental challenges in managing their profit margins,...

Almost one-third of the healthcare organizations in Asia/Pacific are well aligned with their ecosystem, according to the IDC Future Enterprise...

“Government and public sector CIOs now need to sustain the momentum of digital acceleration after the initial chaos of the...

The dislocation caused by Covid-19 and the corresponding technology-driven shift has made seismic changes in an otherwise quite conservative corporate...

Gartner says the increased pace of change in customer preferences and expectations will force chief supply chain officers (CSCOs) to...

A Blue Prism report titled “RPA In The APAC Financial Services Sector” reveals a significant disparity of robotic process automation...

“For the last 100 years, automakers have focused on the mechanical side of car development and have mostly left software...

Businesses of all sizes are adjusting to the major digital transitions that have reshaped IT plans and operations over the...

IDC forecasts global revenues for the artificial intelligence (AI) market, including software, hardware, and services, to reach US$432.8 billion, growing...

By 2025, 30% of new legal technology automation solutions will combine software with staffing for a “human-in-the-loop” offering. Gartner says...

By 2025, privacy lawsuits and claims related to biometric information processing and cyber-physical systems will have resulted in over $8...

Societal volatility is one of the biggest risks to business performance, therefore, executive leaders must plot a future-fit strategy on...

Privacy has become a true business imperative and a critical component of customer trust for organisations around the world. In...

In the decade ahead, the focus of payments innovation will shift from consumers to businesses. Payments will be an operating...

Direct Internet Access (DIA) is hot on the heels of Multiprotocol Label Switching (MPLS), with 42% of average sites running...

Gartner opines that enterprise IT spending on public cloud computing, within addressable market segments, will overtake spending on traditional IT...

In the Reportlinker.com paper, Data Center UPS Market - Global Outlook & Forecast 2022-2027, the data centre UPS market is...

Gartner predicts that by 2026, 25% of people will spend at least one hour a day in the metaverse for...

Data from IDC’s AI InfrastructureView study revealed that while artificial intelligence/machine learning (AI/ML) initiatives are steadily gaining traction, 31% of...

The latest anti-fraud technology study by the Association of Certified Fraud Examiners (ACFE) and SAS revealed that anti-fraud professionals are...

Enterprise content management (ECM) is used to create, store, distribute, discover, archive, and manage unstructured content (such as scanned documents,...

The world continues to adjust to the COVID-19 pandemic with cycles of change and adaptation across industries. The latest IDC...

According to Check Point Research (CPR) cyberattacks in Asia-Pacific (APAC) grew 168% year on year in 2021, with one period...

New research found more than seven in ten (71%) IT decision-makers feel the government should be doing more to protect...

One of the Philippines’ real-life heroes, Jose Rizal, is quoted as saying: “He who does not know how to look...

Less than a month from International Women’s Day, the Women in the boardroom: A global perspective reveals that women hold...

The COVID-19 pandemic has had a profound effect on the development of robotics and automation with technologies such as 5G,...

The 2021 Gartner Future of Supply Chain noted that 61% of supply chain leaders believe that the acceleration of remote...

Respondents to the Baker McKenzie 2020/2021 Digital Transformation & Cloud Survey were more focused on realizing the commercial benefits of...

Asia-Pacific’s manufacturing industry outlook has changed significantly in the last 24 months resulting in accelerated investment in advanced technologies and...

Executives are concerned about their ability to deliver value propositions that satisfy employees and a subsequent inability to retain and...

Many companies today pursue diversity by themselves as a priceless asset, failing to recognize they cannot embrace the full value...

One of the few bright sides since the start of the pandemic is the healthcare & life sciences industry, which...

Timely and comprehensive remediation of vulnerabilities is critical for maintaining good security hygiene and proactive risk management. However, organizations struggle...

Proofpoint’s 2022 Cost of Insider Threats Global Report revealed that on average, impacted organizations spent $15.4 million annually on overall...

“A digital representation of an entity, which can be one or more individual pieces of identifying data, an event, or...

Network connections are becoming more complex as more devices require connectivity from infinitely more locations. This proliferation of IoT has...

Gartner predicts that by 2025, the carbon emissions of hyperscale cloud services will be a top-three criterion in cloud purchase...

Software development in the digital era is often challenged by skilled developer shortages, technical debt, and shadow IT. Low-code\no-code (LCNC)...

Ransomware attacks are becoming increasingly common in today’s digital world, presenting a frequent and expensive risk to businesses everywhere. Cybersecurity...

Nutanix’s fourth global Enterprise Cloud Index (ECI) survey and research report revealed that multi-cloud is the most used deployment model...

The Hardware Security Module (HSM) market is a niche, specialised, and hard to penetrate, but it is on track for...

A global survey of 470 CEOs by GLG noted that 68% of chief executives are confident that their company's revenue...

From October 2021 and January 2022, Barracuda researchers noted attacks increasing by 521%, with daily average peaking in early January,...

Pulp and paper producers face twin challenges. First, the gigantic machines converting wood pulp into paper-based products are a single...

The insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions...

Deloitte’s 2022 CxO Sustainability Report: The Disconnect Between Ambition and Impact, reveals that global C-level business leaders (or CxOs) are...

Driven by evolving data communications networks, including 5G, Gartner, Inc. predicts that 25% of supply chain decisions will be made...

Solace’s Event Horizon initiative is geared to help businesses adopt, manage and leverage EDA at enterprise scale, so they can...

Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations. Gartner suggests service...

The annual Zendesk Customer Experience (CX) Trends Report highlighted the potential for businesses to drive business success with a focus...

According to new research from Manulife people living in Asia have accepted that COVID-19 is here to stay for another...

Back in March 2020, the world woke up to the reality of a pandemic: we ran out of toilet paper!...

That is the promise of Edge, a plug-and-play banking and insurance platform that Oliver Wyman says is an ‘accelerator, comprising...

Despite the potential impacts of the Omicron variant, economic recovery with high expectations for digital market prosperity will continue to...

Banks and lenders in Asia-Pacific (APAC) are increasingly aware of the critical need to better protect their customers from falling...

Material growth in the value of global goods traded over the last five years represents the evolution of globalisation, increasing...

Juniper Research says blockchain-based insurance will transform claims administration saving $10 billion in costs globally by 2024. Insurance providers will...

The commitments made during the November UN COP26 climate change meeting will reshape the agenda for global business. An expected...

The last two years have seen significant debate and mixed results in climate change. The world has experienced a brief...

The insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions...

Material growth in the value of global goods traded over the last five years represents the evolution of globalization, increasing...

From planning and sourcing to development and distribution, software-led digital creativity demonstrably moves markets, fosters resilience, and builds new audiences....

The COVID-19 crisis has changed the organizational perspective about remote work and learning and the critical role video conferencing plays...

A Gartner survey of 1,752 consumers during October 2021 identified the top consumer and cultural trends for marketers in 2022....

To compete in a digital-first world, organizations are prioritizing investments in digital tools to augment physical spaces and assets and...

Work will never be the same again. The Covid-19 pandemic catalysed changes that had long been brewing. The Bain &...

Business sentiment continues to show strong recovery, with 2021 witnessing the highest gain in the past four years on account...

A new study from Juniper Research has found that the global market value of the subscription economy will grow to...

Sustainable IT will become more critical in 2022 and over the next decade, as well as over the coming decade,...

Perennial use of legacy medical technologies that do not support security updates leaves the healthcare industry vulnerable to data breaches....

As COVID-19 continues to test organizations’ digital resilience, investments in enterprise intelligence will be crucial for companies to navigate and...

An Ivanti study found that 71% of IT and security professionals see patching as being overly complex, cumbersome and time-consuming. Remote...

The Tech, Media & Telecoms Predictions 2022 by GlobalData predicts that artificial intelligence (AI) will be a key driver of...

The IDC InfoBrief, “Driving Business Value from Data in the Face of Fragmentation and Complexity”, noted that 75% of respondents...

Digital technologies are causing disruption across banking and online payments. GlobalData predicts that super apps, openness in customer data ownership,...

The COVID-19 pandemic caused a temporary shift in investment priorities in the contact centre. Millions of agents suddenly needed to...

Global server shipments remained flat quarter over quarter at 3.4 million units in the third quarter of 2021. Revenues also...

Many once globally ambitious enterprise telecoms service providers have made a fundamental shift in market focus due to macro-economic changes...

As 2022 kicks off, predictions abound on the technology advancements and innovations expected in the year ahead. However, several highly...

A new survey of IT professionals found that keeping up with digital transformation (32%) and keeping talent in technical roles...

Previously, we invited three technology experts to share their perspectives on the threats posed by not addressing the Log4j vulnerabilities....

Increased volatility rising out of the evolving COVID-19 pandemic has led to a reshuffling of priorities for the global technology...

Amazon.com CTO Werner Vogels opined that the world is entering where data is abundant, access to it is almost instantaneous,...

The second edition of the Salesforce Asia Pacific AI Readiness Index sees Singapore retain the top spot for Artificial Intelligence...

Experts at Blue Prism believe that many firms in Asia are continuing to adapt and change to new ways of...

Oil & Gas firms face a myriad of operational, commercial, and existential threats. ABI Research says Oil & Gas firms...

By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services....

Organizations in Asia/Pacific – private sector, government, and educational institutions – have reached a digital transformation tipping point and are...

A Gartner survey revealed that 66% of logistics leaders increased their logistics outsourcing budget in 2021, and 74% anticipate an...

Advancements in Artificial Intelligence (AI) and automation are fronted by new technologies and higher quality data, and the capabilities of...

By 2026, B2B sales organizations that unify commercial strategies and leverage multithreaded commercial strategies will realize revenue growth that outperforms...

IDC states that major breakthroughs in quantum computing technology, a maturing quantum computing as a service infrastructure and platform market,...

With 2022 just weeks away, Vertiv CEO Rob Johnson says data centre operators and suppliers will actively pursue strategies that...

By 2025, 75% of B2B sales organizations will augment traditional sales playbooks with artificial intelligence (AI) guided selling solutions. Despite...

The concept of ride-sharing involves users accessing single-occupancy and shared carpool-style services provided by private drivers operating their own vehicles;...

“I&O leaders need to drive change, not simply absorb it,” said Jeffrey Hewitt, research vice president at Gartner. He added...

By 2025, 30% of critical infrastructure organizations will experience a security breach that will result in the halting of operations-...

A Vanson Bourne research, commissioned by Cloudera, found that organizations with mature enterprise data strategies in place for at least...

2021 saw the sustained acceleration of innovation and digital transformation as organizations continued to navigate the effects of the global...

“Automation is now seen through a new lens as the global economy struggles to recover from the pandemic and companies...

Although higher than pre-pandemic levels, the levelling of online activity since Wave 2 of Experian’s Global Insights Report (mid-September 2020)...

The opt-out rate for mobile app tracking will decline from 85% in 2021 to 60% by 2023 as consumers gain...

Technology will be the cornerstone of brands that try to re-establish relationships with customers and consumers in a new version...

Global spending on the digital transformation (DX) of business practices, products, and organizations is forecast to reach $2.8 trillion in...

The warehousing sector has been forced to ramp up its digitization efforts considering the increased order volume and growing omnichannel...

Organizations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure...

Kroll’s 2021 Anti-Bribery and Corruption Benchmarking (ABC) report revealed that 80% of senior risk professionals in Asia-Pacific acknowledged the inclusion...

An air-gapped network is one that is physically isolated from any other network to increase its security. This technique can...

I wouldn’t go so out as to call it a revolution but some of Saxo Capital Market’s outrageous predictions for...

Over the course of the COVID-19 pandemic, a "digital divide" emerged where companies that invested in digital before 2020 progressed...

By 2026, 75% of customers who call customer service and support organizations will do so out of loneliness, not because...

A global survey of 7,200 C-suite executives by the IBM Institute for Business Value and Oxford Economics revealed that the...

The report, Decoding the Digital Talent Challenge, jointly conducted by Boston Consulting Group (BCG) and The Network reveals what may...

A new Juniper Research study found that the value of global payment transactions facilitated by Open Banking will exceed $116...

According to Amazon Web Services (AWS), adidas has selected AWS as its preferred cloud provider for SAP workloads. The announcement...

Cyberattacks are often discussed in terms of left-hand and right-hand threats when viewed through an attack chain such as the...

Respondents to the Deloitte Global’s 2021 Future of Cyber Survey observed that the acceleration of digital transformation has also resulted...

As constant change becomes routine, Gartner says infrastructure and operations (I&O) leaders must shift their traditional focus from efficiency to...

Organizations know that having the right IT in place and leveraging a cloud-first and data-centric mentality is essential in today’s...

"As retailers adapt to changing consumer behaviours and strive for transformational growth, it is critical for them to consider how...

The COVID-19 pandemic created some unique operational challenges and opportunities. Demand for many products plummeted and then accelerated past previous...

Gartner forecasts global spending on artificial intelligence (AI) software to total $62.5 billion in 2022, up 21.3% from 2021. However,...

Zebra Technologies’ Pharmaceutical Supply Chain Vision reveals patients’ distrust of the medications they are receiving and segments within the pharmaceutical...

After two years, it only took a global pandemic, turbulence, and uncertainty, for firms in Asia-Pacific to proactively address changing...

To keep pace with accelerating digital transformation initiatives and the realities of global health, climate, and social challenges, organizations must...

A new Gartner survey revealed that 88% of Boards of Directors (BoDs) view cybersecurity as a business risk, as opposed...

The Bain report, Insurance 2030: As Risks Mount, Insurers Aim to Augment Protection with Prevention, observed that risks as declining...

Sixty-four per cent of customer service and support (CS&S) leaders report “grow the business” is their most critical priority in...

Effective decision making in today’s complex and disrupted business environments must be connected, contextual and continuous to drive good outcomes....

To respond to an ever-changing threat landscape and increase impact among executive leadership, security and risk leaders should take a...

You can argue it's “not a core business.” At least if we were talking about my parents’ business back in...

Authentication-based SMS revenue will reach US$39 billion globally in 2022, representing 5% of total operator-billed revenue. Juniper Research says this...

Over the past 18 months, organizations have had to adapt to a new normal, where employees require anywhere-anytime access to...

Nine in 10 companies expect to accelerate their sustainability activities over the coming year as businesses recognize their role in...

A global study of 1,200+ security professionals at organisations revealed a disconnect between the risk ransomware poses to organisations during...

The circular economy is a key sustainability strategy being adopted by world and industry leaders in their fight against climate...

A Gartner global study of 4,953 technology product and services users in April through June revealed that 60% of workers...

Enough talk on decarbonisation targets and commitments. It’s time for action. According to the Bain & Company brief, Beyond COP26:...

As employees rely on more performance feedback today than they did prior to the COVID-19 pandemic, HR leaders must pursue...

Delivering innovative digital products can help businesses satisfy customers and create stronger competitive differentiation. Organizations that can then take the...

The ongoing pandemic and the surge in digital services are making the cloud the centrepiece of new digital experiences. Milind...

Forrester’s CX Index benchmarks the CX quality of brands and is based on a survey of more than 5,000 Australian...

The Energy Market Authority (EMA) has identified four switches that form part of what it calls Singapore’s energy future: solar,...

Enterprise intelligence is a key driver for growth for organizations of all sizes, across all industries and geographies. The IDC...

"COVID-19 has fundamentally changed how businesses operate and how consumers interact with those organisations," said Joy Corso, chief marketing officer...

IDC’s top 10 predictions for the Future of Digital Infrastructure point to a digital infrastructure strategy that addresses resiliency and...

The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic....

Cloud adoption is on the rise and businesses are continuing to diversify the way they use cloud solutions. Globally, 57%...

What do Kia Motors America (automaker), CD Projekt Red (gaming), Acer (computer manufacturer), DC Police Department (law enforcement), Colonial Pipeline...

Continuing concerns about COVID-19 contagion may not be enough to stifle commerce and the itch to travel. The McKinsey-World Travel...

Philippine Airlines (PAL), the flagship carrier of the Philippines, has switched to Rimini Street Support for its Oracle E-Business Suite,...

ABI Research estimates that in 2021 the worldwide installed base of mobile citizen credentials reached 319.1 million and increased to...

Today’s software engineering teams are faced with increasing application complexity, an explosion of device/browser combinations and constant business pressure to...

Digital transformation continues to take traction in the power distribution and retail utilities sector. Frost & Sullivan says this trend...

Passwords and other knowledge-based approaches such as OTPs have historically dominated online authentication and the barometer confirms this is still...

Domain-based Message Authentication, Reporting & Conformance or DMARC is an email validation protocol designed to protect domain names from being...